Products
Deposit or Withdraw
Deposit and Withdraw Money from your MTN, ABSA, Zanaco, Zamtel, Airtel, Tenga, Atlas Mara, eTumba, SamPay, FNB, ZICB, Standic, UBA, First Capital, First Alliance, Ecobank, Access, Investrust and IZB account at any of the 600 Zoona Outlets nationwide at NO ADDITIONAL CHARGE.
Products
Deposit & Withdraw
Deposit and Withdraw Money from your MTN, Zamtel, Airtel, Tenga, Atlas Mara, etumba or SamPay account at any of the 700 Zoona Outlets nationwide at NO ADDITIONAL CHARGE.
Products
Deposit & Withdraw
Deposit and Withdraw Money from your MTN, Zamtel, Airtel, Tenga, Atlas Mara, etumba or SamPay account at any of the 700 Zoona Outlets nationwide at NO ADDITIONAL CHARGE.
Select a product above to view more info on individual pricing
Deposit
Amount
Fee
Withdrawals
Amount
Fee
All Amounts
FREE
K5 – K150
K2.50
K150.1 – K300
K5
K300.1 – K600
K10
K600.1 – K1,200
K20
K1200.1 – K3,000
K30
K3000.1 – K5,000
K50
K5000.1 – K10,000
K100
DEPOSIT & WITHDRAW MTN
What you need:
• ID/ Passport
• Active Phone
• MTN Mo Mo Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• MTN Customer Care: 111
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27(065) 226 1421
Register
If you are not already an MTN Customer and want to Register dial *303#
Deposit
Amount
Fee
Withdrawals
Amount
Fee
All Amounts
FREE
K5 – K150
K2.50
K150.1 – K300
K5
K300.1 – K600
K10
K600.1 – K1,200
K20
K1200.1 – K3,000
K30
K3000.1 – K5,000
K50
K5000.1 – K10,000
K100
DEPOSIT & WITHDRAW ZAMTEL
What you need:
• ID/ Passport
• Active Phone
• Zamtel Kwacha Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• Zamtel Customer Care: 111
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an Zamtel Customer and want to Register dial *344#
DEPOSIT FNB
What you need:
• ID/ Passport
• Active Phone
• FNB Money Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• FNB Customer Care:
0211 366 800
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an FNB
Customer and want to open an
account:
• SMS “FNB” to 3636
• Visit any FNB branch.
Withdrawals
Deposit
Amount
Fee
All Amounts
FREE
COMING SOON
Deposit
Amount
Fee
Withdrawals
Amount
Fee
All Amounts
FREE
K1 – K100
K3
K101 – K300
K8
K301 – K500
K10
K501 – K1,000
K15
K1,001 – K2,000
K20
K2,001 – K3,000
K25
DEPOSIT & WITHDRAW TENGA
What you need:
• ID/ Passport
• Active Phone
• Tenga Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• Tenga Customer Care: 202
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already a Tenga Customer and want to Register dial *360#
DEPOSIT & WITHDRAW ATLAS MARA
What you need:
• ID/ Passport
• Active Phone
• Atlas Mara Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• Atlas Mara Customer Care: 202
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an Atlas Mara Customer and want to Register dial *360#
Deposit
Amount
Fee
Withdrawals
Amount
Fee
All Amounts
FREE
K1 – K100
K3
K101 – K300
K8
K301 – K500
K10
K501 – K1,000
K15
K1,001 – K2,000
K20
K2,001 – K3,000
K25
DEPOSIT & WITHDRAW eTUMBA
What you need:
• ID/ Passport
• Active Phone
• eTUMBA Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• eTUMBA Customer Care: 888
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an eTUMBA Customer and want to Register dial *888# or
Android App on Google Play
Deposit
Amount
Fee
All Amounts
0.6% of value
(Max. K20)
Withdrawals
All Amounts
1.5% of value
(Max. K20)
Amount
Fee
More coming soon.
Deposit
Amount
Fee
Withdrawals
Amount
Fee
All Amounts
FREE
K5 – K150
K2.50
K150.1 – K300
K5
K300.1 – K600
K10
K600.1 – K1,200
K20
K1200.1 – K3,000
K30
K3000.1 – K5,000
K50
K5000.1 – K10,000
K100
DEPOSIT & WITHDRAW AIRTEL
What you need:
• ID/ Passport
• Active Phone
• Airtel Money Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• Airtel Customer Care: 111
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an Airtel Customer and want to Register dial *778#
DEPOSIT ZICB
What you need:
• ID/ Passport
• Active Phone
• ZICB Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• ZICB Customer Care: 7000
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care: +27(065) 226 1421
Register
If you are not already a ZICB Customer and want to Register:
• Dial: *757#
• Download the app from
Google Play.
Withdrawals
Deposit
Amount
Fee
All Amounts
FREE
COMING SOON
Deposit
Amount
Fee
Withdrawals
Amount
Fee
All Amounts
FREE
K1 – K100
K3
K101 – K300
K8
K301 – K500
K10
K501 – K1,000
K15
K1,001 – K2,000
K20
K2,001 – K3,000
K25
DEPOSIT & WITHDRAW TENGA
What you need:
• ID/ Passport
• Active Phone
• Tenga Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• Tenga Customer Care: 202
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an Tenga Customer and want to Register dial *360#
DEPOSIT & WITHDRAW ATLAS MARA
What you need:
• ID/ Passport
• Active Phone
• Atlas Mara Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• Atlas Mara Customer Care: 202
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an Atlas Mara Customer and want to Register dial *360#
Deposit
Amount
Fee
Withdrawals
Amount
Fee
All Amounts
FREE
K1 – K100
K3
K101 – K300
K8
K301 – K500
K10
K501 – K1,000
K15
K1,001 – K2,000
K20
K2,001 – K3,000
K25
Lets make it real!
© 2021 ZOONA.
Employees
Contact Us
Plot 10937, Mwatusanga Road, Woodlands, Lusaka, Zambia
4 Darters Rd, Gardens, Cape Town, South Africa
Products
Employees
Lets make it real!
© 2021 ZOONA.
Contact Us
Plot 10937, Mwatusanga Road, Woodlands, Lusaka, Zambia
4 Darters Rd, Gardens, Cape Town, South Africa
DEPOSITS - STANBIC BANK
How does it work?
Stanbic Bank customers are now able to deposit money into their accounts at all Zoona outlet. To transact, the customer needs the account number which will receive the funds and the cash.
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
8200 / 8888
• Stanbic Customer Care:
+260 971 288 200
• Zoona Customer care:
321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSITS - UBA
How does it work?
First UBA Bank customers are now able to deposit money into their accounts at all Zoona outlet. To transact, the customer needs the account number which will receive the funds and the cash.
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• UBA Customer Care:
+260 971 779 718
+260 211 389 500 (24/7 line)
+260 211 389 501-3
• Zoona Customer care:
321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSITS - ECOBANK
How does it work?
Ecobank customers are now able to deposit money into their accounts at all Zoona outlet. To transact, the customer needs the account number which will receive the funds and the cash.
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• Ecobank Customer Care:
+0211 237 202
• Zoona Customer care:
321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSITS - First Alliance Bank
How does it work?
First Alliance Bank customers are now able to deposit money into their accounts at all Zoona outlet. To transact, the customer needs the account number which will receive the funds and the cash.
Customer Care
Customers should contact First Alliance Bank if they experience any problems.
•First Alliance Bank Call Centre:
+0211 237 202
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSITS - First Capital Bank
How does it work?
Ecobank customers are now able to deposit money into their accounts at all Zoona outlet. To transact, the customer needs the account number which will receive the funds and the cash.
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• First Capital Customer Care:
Phone: +260 211 368 750-770
Mobile: +260 770 712 789
WhatsApp: +260 770 712 789
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSIT & WITHDRAWAL - Investrust
How does it work?
Investrust customers can deposit and withdraw money at all Zoona outlets. To deposit money, the customer needs the account number and phone number which will receive the confirmation SMS. To withdraw, they will need to generate a Cash-out Code/OTP on their phone and bring that code to your outlet.
Customer Care
Investrust Call Centre:
+260 961 827 927
+260 977 130 719
-
Cash-out code/OTP is valid for 4 hours.
-
A cash-out code/OTP SMS looks like this: Thank you TAMBATAMBA, OTP of 2141 for K50 has been successful generated. Your code is valid until Fri,14-May-2021 18:07
-
Customers can only generate a cash-out code/OTP code via USSD by dialing *427#.
-
A cash-out code/OTP is not reversible. Customers must wait until it expires. Customers should contact Investrust if a cash-out code/OTP is not delivered.
Customer FAQ
Transaction fees
Transaction
Deposit
FREE
Withdrawal
K 5
(all amounts)
Fee
Transaction limits
Per Transaction
K20,000
K2,000
Per Day
DEPOSITS - Access Bank
How does it work?
Access Bank customers are now able to deposit money into their accounts at all Zoona outlet. To transact, the customer needs the account number which will receive the funds and the cash.
Customer Care
Customers should contact Access Bank if they experience any problems.
Access Bank Call Centre:
+260 978 777 555
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSITS - Indo Zambia Bank
How does it work?
Indo Zambia Bank customers are now able to deposit money into their accounts at all Zoona outlet. To transact, the customer needs the account number which will receive the funds and the cash.
Customer Care
Customers should contact Indo Zambia Bank if they experience any problems.
+260 211 389 900
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSIT ABSA
What you need:
• ID/ Passport
• Active Phone
• Absa Account Number
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• ABSA Customer Care:
59050
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an ABSA
Customer and want to open an
account:
• Visit a branch
• Dial 5650
• Visit www.absa.com.zm
Withdrawals
Deposit
Amount
Fee
All Amounts
FREE
COMING SOON
Transaction limits
Deposit limits
Period
Amount
Per day
K20,000
DEPOSIT ZANACO
What you need:
• ID/ Passport
• Active Phone
• Zanaco Account
Customer Care
Need Help? Contact any of the Customer Care numbers below to speak to an advisor:
• ABSA Customer Care:
5000
• Zoona Customer care: 321
• Zoona Whatsapp Customer Care:
+27 (065) 226 1421
Register
If you are not already an FNB
Customer and want to open an
account:
• Visit a branch
• Dial 5000
• Visit www.zanaco.com.zm