Tag: Malawi

Why Zoona Supports Women Entrepreneurs

March 8 was International Women’s Day. To mark the occasion, we chat to Lelemba Phiri, Managing Director of Zoona in Zambia and Malawi – and get her thoughts on women entrepreneurship in Africa, it’s impact and its future.

As soon as we get started, Lelemba says that Women hold the key to drive economic growth in Zambia and other places in Africa.

She says there is incredible potential in the entrepreneurship of women.

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The Lifecycle of a Zoona Booth

Zoona's iconic green booth

Zoona’s iconic green booth

Zoona’s green booths have become an iconic staple in the streets of cities, towns and villages, across Zambia and Malawi.

The outlets are a uniquely African solution to a uniquely African market challenge – and they are the channels through which financial inclusion is built.

The acquisition of a Zoona Booth from when an agent requests one, to delivery currently takes three to six days. How does this happen? Zoona’s Director of Operations, Lee Ann Lancaster, tells us how works.
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Why I Became a Zoona Teller – Memory Masina tells her story

Map of Malawi

Map of Malawi – showing Lilongwe, the capital, and Mchinji, on the border with Zambia.

At first, I was just a customer.

My husband used to send me money through Zoona from Mchinji to Lilongwe where I was based.

I became interested in becoming a Zoona agent because of the good service I was receiving as a customer.

Zoona is almost in every district throughout Malawi and this makes it easy for people to send and receive money nationwide.

I had been unemployed and unable to find work for five years – so I decided to go for it and try to get a job there.

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CEO UPDATE: Zoona hosts Board members in Malawi

12,760 kilometres (7,929 mi) and 16,465 kilometres (10,231 mi).

These are the distances covered by Zoona Directors Monica Brand (Accion Frontier Investments Group) and Arjuna Costa (Omidyar Network) – from Washington DC and San Francisco respectively – to take part in our Zoona South Africa Board’s first ever visit to Malawi.

The journey for our South Africa based directors – Brad Magrath, Brett Magrath, Justin Stanford, and our Chairman Charles Niehaus – was just a short hop from Cape Town to Lilongwe.

Whatever the distance travelled – we were all very excited to see Zoona in action in our newest market. Zoona has been in Malawi for 10 months – and what a great 10 months it has been!

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250 Outlets! (And other statistics from Malawi)

Zoona reached an important milestone in Malawi this month. After 10 months of operations in the country, we have reached 250 active outlets across the country. Zoona agents can be found outside various Peoples Supermarket, Spar and Farmer’s World venues – where they provide money transfer and other services to patrons and passers-by.

In addition, over 220 emerging entrepreneurs run their own (franchise and retail) Zoona outlets in towns and villages across Malawi.

The roll-out has been a huge success, with almost half a million transactions being processed since the start of 2015.

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