Zoona’s green booths have become an iconic staple in the streets of cities, towns and villages, across Zambia and Malawi.
The outlets are a uniquely African solution to a uniquely African market challenge – and they are the channels through which financial inclusion is built.
The acquisition of a Zoona Booth from when an agent requests one, to delivery currently takes three to six days. How does this happen? Zoona’s Director of Operations, Lee Ann Lancaster, tells us how works.